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Auto Shipper Beware
Hi all,
Considering that I've read a number of requests for info on car forwarding/shipping companies, I thought I'd pass this info along I got from a friend of mine (Chairman of the DKW Club of America). BTW, I've never used them, so the usual disclaimers apply. Pass it on as you see fit. Cheers! Steve Sears 1962 and '64 Auto Union DKW Junior deLuxes (both picked up in eventful road trips) (SPAM Blocker NOTE: Remove SHOES to reply) Forwarded message: I received a fair amount of feedback from yesterday's mail regarding AAAdvantage Auto Transport, none of it favorable. But there's more. You might have your car transported by these clowns even if you book transport through someone else I guess it pays to ask a LOT of questions and to take NOTHING for granted. Read on: ---------------------------------------------------------------------------- ---- Good advise!!!. I had the same company take my Checker taxi to Chicago and bring it back very damaged. The rear quarter panel was dented; the rear bumper was also pulled away from the body. Now a Checker bumper is a force to be reckoned with. Many letters were sent, including some sent to their partners in Redwood City. NO response at all. Their insurance company refused to respond and after a great deal of persistence, they denied the claim stating that it was damaged before. Rhonda Madden ---------------------------------------------------------------------------- ---- Never use A AAAdvantage Auto Transport, they are very bad. I had My MGB shipped from NY to San Francisco and they took 6 months and broke the front glass. NEVERRRRRRRR Alessandro Desogos ---------------------------------------------------------------------------- ---- Sadly its not always disclosed that transport places outsource - this is what happened to my friend: "I booked through "National Auto Transport" (auto-transporter.com) which was advertised on classiccartraderonline.com, a division of autotrader.com After what seemed like good cordial contact and a decent rate, I was booked to have my car picked up, turns out National Auto Transport brokers to other companies, that happened to be AAAAdvantage... unfortunately they DID NOT inform me of who would be transporting the car and National Auto also quoted me that it would take 7-10 days door-to-door and that the company would only use *1* truck to transport the car, load on at origin, load off at destination, another factor why I chose to go with them. Big mistake. About the only thing they kept to was picking up the car. After that it turned out to be almost a month before I saw the car. Both companies gave us the run around with lies about why the truck was delayed, where it was currently at. It also turns out the original 7-10 day quote was a rouse to get your business, they had no intention of keeping that timeline and after repeated attempts to deal with National Auto over the phone and email, they washed their hands of it and told me only AAAAdvantage can help me since they have the car now. AAAAdvantage was no better. Long holds with advertisements saying why they are #1 in the business and that the majority of their transports are repeat customers. Unless these customers are people who don't care where and how their car is being treated, I can't understand why someone would use these people. They never had any answer why the car was taking as long as it did and it took 3 weeks for the car to even leave the East Coast! Unbelievable. Not only that but they use multiple transporters, for their cars, not the sole transporting truck I was sold on. Deciding that I'd rather pick up the car at their local hub in Livermore instead of waiting even longer for it to get loaded onto another transporter with the possibility of damage. The business is a joke. Arriving to the hub, it turns out to be nothing more than a strange lot adjacent to a business park where it wasn't even paved where they stored the cars. The office is run out of an old run-down house that you wouldn't want to go into if you were stranded. Of course they only would the remaining balance in cash. Avoid these two companies at all costs!!!!" Valerie ---------------------------------------------------------------------------- ---- I'll vouch for Dan Grinnell, who's moved 2 Rileys, a wine rack, and a load of parts including an axle and a transmission for me, all cross-country, all arriving in perfect shape. I have contact info if anyone wants it. Best, John Voelker ---------------------------------------------------------------------------- ---- So, as Sgt. Esterhaus used to say on Hill Street Blues, "Let's be very careful out there..." Byron |
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