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#131
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"Steve" wrote:
>But I'll >allow that maybe I'm just such a dyed-in-the-wool gearhead that I can't >see it from any other perspective. I started reading up on the >transmission about 100,000 miles before I *HAD* a problem with the one >in my wife's car. ............substitute the word "allow" with "admit", and remove the word "maybe" in that first sentence and your remark will be right on the money. |
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#132
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hmmmmm still going and going and going.........
"maxpower" > wrote in message ... > If it is a Chrysler rebuilt it should have a 3/36 warranty > "Frank Moher" > wrote in message > om... > > I have a '98 Dodge Caravan v.6 3 speed automatic transmission. > > Transmission is dead; service shop at Chrysler dealership recommends > > installing tranny rebuilt by Chrysler: cost $4000 Canadian (3350 US) > > inc. labour, three year warranty. Local transmission shop would do the > > job for $1700 (Cdn.) inc. labour, 2 year warranty. > > > > Is the Chrysler rebuilt part worth the additional $2300? > > > > Thanks, > > > > Frank > > |
#133
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hmmmmm still going and going and going.........
"maxpower" > wrote in message ... > If it is a Chrysler rebuilt it should have a 3/36 warranty > "Frank Moher" > wrote in message > om... > > I have a '98 Dodge Caravan v.6 3 speed automatic transmission. > > Transmission is dead; service shop at Chrysler dealership recommends > > installing tranny rebuilt by Chrysler: cost $4000 Canadian (3350 US) > > inc. labour, three year warranty. Local transmission shop would do the > > job for $1700 (Cdn.) inc. labour, 2 year warranty. > > > > Is the Chrysler rebuilt part worth the additional $2300? > > > > Thanks, > > > > Frank > > |
#134
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Steve wrote:
> Matt Whiting wrote: > >> Steve wrote: > > >>> >>> You think all dealers that slap in shoddy mass-reman units are >>> truthful either? We all already know that holding dealer service >>> departments accountable on behalf of the customer is one of >>> Chrysler's biggest problems in the marketplace, you actually think it >>> would be WORSE out among the mom-and-pop shops? >> >> >> >> Actually, my experience is that it is worse among mom and pop shops as >> compared to my local Chrysler dealer. >> >> Matt >> > > All I can say is "wow, that's not my experience!" We have *ONE* dealer > locally (out of about 7 that sell Chrysler products) that I would let > work on my car, and that dealer is only good because the service > department invested in everything it takes to become a Viper specialist > shop (complete with dyno) and staffed up accordingly with talented > techs. The mom-and-pops(*) LIVE by not screwing people over, on the > other hand. Every repeat customer they alienate cuts down their chance > of seeing another year in business. Why is this any different for a dealer? Matt |
#135
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Steve wrote:
> Matt Whiting wrote: > >> Steve wrote: > > >>> >>> You think all dealers that slap in shoddy mass-reman units are >>> truthful either? We all already know that holding dealer service >>> departments accountable on behalf of the customer is one of >>> Chrysler's biggest problems in the marketplace, you actually think it >>> would be WORSE out among the mom-and-pop shops? >> >> >> >> Actually, my experience is that it is worse among mom and pop shops as >> compared to my local Chrysler dealer. >> >> Matt >> > > All I can say is "wow, that's not my experience!" We have *ONE* dealer > locally (out of about 7 that sell Chrysler products) that I would let > work on my car, and that dealer is only good because the service > department invested in everything it takes to become a Viper specialist > shop (complete with dyno) and staffed up accordingly with talented > techs. The mom-and-pops(*) LIVE by not screwing people over, on the > other hand. Every repeat customer they alienate cuts down their chance > of seeing another year in business. Why is this any different for a dealer? Matt |
#136
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Matt Whiting wrote:
> Steve wrote: > >> Matt Whiting wrote: >> >>> Steve wrote: >> >> >> >>>> >>>> You think all dealers that slap in shoddy mass-reman units are >>>> truthful either? We all already know that holding dealer service >>>> departments accountable on behalf of the customer is one of >>>> Chrysler's biggest problems in the marketplace, you actually think >>>> it would be WORSE out among the mom-and-pop shops? >>> >>> >>> >>> >>> Actually, my experience is that it is worse among mom and pop shops >>> as compared to my local Chrysler dealer. >>> >>> Matt >>> >> >> All I can say is "wow, that's not my experience!" We have *ONE* dealer >> locally (out of about 7 that sell Chrysler products) that I would let >> work on my car, and that dealer is only good because the service >> department invested in everything it takes to become a Viper >> specialist shop (complete with dyno) and staffed up accordingly with >> talented techs. The mom-and-pops(*) LIVE by not screwing people over, >> on the other hand. Every repeat customer they alienate cuts down their >> chance of seeing another year in business. > > > Why is this any different for a dealer? > > Matt > Dealers are pretty much guaranteed a fair volume of warranty work at book rates from Chrysler, plus parts sales and new car sales can "prop up" a mediocre service department. No such safety nets with the mom-and-pop shops. |
#137
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Matt Whiting wrote:
> Steve wrote: > >> Matt Whiting wrote: >> >>> Steve wrote: >> >> >> >>>> >>>> You think all dealers that slap in shoddy mass-reman units are >>>> truthful either? We all already know that holding dealer service >>>> departments accountable on behalf of the customer is one of >>>> Chrysler's biggest problems in the marketplace, you actually think >>>> it would be WORSE out among the mom-and-pop shops? >>> >>> >>> >>> >>> Actually, my experience is that it is worse among mom and pop shops >>> as compared to my local Chrysler dealer. >>> >>> Matt >>> >> >> All I can say is "wow, that's not my experience!" We have *ONE* dealer >> locally (out of about 7 that sell Chrysler products) that I would let >> work on my car, and that dealer is only good because the service >> department invested in everything it takes to become a Viper >> specialist shop (complete with dyno) and staffed up accordingly with >> talented techs. The mom-and-pops(*) LIVE by not screwing people over, >> on the other hand. Every repeat customer they alienate cuts down their >> chance of seeing another year in business. > > > Why is this any different for a dealer? > > Matt > Dealers are pretty much guaranteed a fair volume of warranty work at book rates from Chrysler, plus parts sales and new car sales can "prop up" a mediocre service department. No such safety nets with the mom-and-pop shops. |
#138
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Steve wrote:
> Matt Whiting wrote: > >> Steve wrote: >> >>> Matt Whiting wrote: >>> >>>> Steve wrote: >>> >>> >>> >>> >>>>> >>>>> You think all dealers that slap in shoddy mass-reman units are >>>>> truthful either? We all already know that holding dealer service >>>>> departments accountable on behalf of the customer is one of >>>>> Chrysler's biggest problems in the marketplace, you actually think >>>>> it would be WORSE out among the mom-and-pop shops? >>>> >>>> >>>> >>>> >>>> >>>> Actually, my experience is that it is worse among mom and pop shops >>>> as compared to my local Chrysler dealer. >>>> >>>> Matt >>>> >>> >>> All I can say is "wow, that's not my experience!" We have *ONE* >>> dealer locally (out of about 7 that sell Chrysler products) that I >>> would let work on my car, and that dealer is only good because the >>> service department invested in everything it takes to become a Viper >>> specialist shop (complete with dyno) and staffed up accordingly with >>> talented techs. The mom-and-pops(*) LIVE by not screwing people >>> over, on the other hand. Every repeat customer they alienate cuts >>> down their chance of seeing another year in business. >> >> >> >> Why is this any different for a dealer? >> >> Matt >> > Dealers are pretty much guaranteed a fair volume of warranty work at > book rates from Chrysler, plus parts sales and new car sales can "prop > up" a mediocre service department. No such safety nets with the > mom-and-pop shops. > Except that I don't buy new cars from dealers who don't properly repair my existing cars. Losing the new car business is a big deal for most dealers and a lousy service department is the fastest way to do this. Matt |
#139
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Steve wrote:
> Matt Whiting wrote: > >> Steve wrote: >> >>> Matt Whiting wrote: >>> >>>> Steve wrote: >>> >>> >>> >>> >>>>> >>>>> You think all dealers that slap in shoddy mass-reman units are >>>>> truthful either? We all already know that holding dealer service >>>>> departments accountable on behalf of the customer is one of >>>>> Chrysler's biggest problems in the marketplace, you actually think >>>>> it would be WORSE out among the mom-and-pop shops? >>>> >>>> >>>> >>>> >>>> >>>> Actually, my experience is that it is worse among mom and pop shops >>>> as compared to my local Chrysler dealer. >>>> >>>> Matt >>>> >>> >>> All I can say is "wow, that's not my experience!" We have *ONE* >>> dealer locally (out of about 7 that sell Chrysler products) that I >>> would let work on my car, and that dealer is only good because the >>> service department invested in everything it takes to become a Viper >>> specialist shop (complete with dyno) and staffed up accordingly with >>> talented techs. The mom-and-pops(*) LIVE by not screwing people >>> over, on the other hand. Every repeat customer they alienate cuts >>> down their chance of seeing another year in business. >> >> >> >> Why is this any different for a dealer? >> >> Matt >> > Dealers are pretty much guaranteed a fair volume of warranty work at > book rates from Chrysler, plus parts sales and new car sales can "prop > up" a mediocre service department. No such safety nets with the > mom-and-pop shops. > Except that I don't buy new cars from dealers who don't properly repair my existing cars. Losing the new car business is a big deal for most dealers and a lousy service department is the fastest way to do this. Matt |
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