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#1
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Honda CRV aircondition brakedown
I have Honda CRV, I was at service and at home I notice that complete
aircondition compressor block of 6-8mm thick metal was break (blown) down in peaces. I contact service but they claim that this was heappen by unknown and that factory don't recognise this problem and that I must pay new aircondition compressor block over 2000 USD. I contact factory via e-mail but they don't repond. Honda factory don't respond to customer?! Can someone help me??? |
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#2
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Honda CRV aircondition brakedown
Vedran Presečki wrote:
> I have Honda CRV, I was at service and at home I notice that complete > aircondition compressor block of 6-8mm thick metal was break (blown) > down in peaces. > > I contact service but they claim that this was heappen by unknown and > that factory don't recognise this problem and that I must pay new > aircondition > compressor block over 2000 USD. i'm not an a/c expert, but from what i understand, this failure is common if the system is over-filled. and it is the fault of whoever did the work on it - they should pay for repair. reconditioned compressors don't cost anywhere near that much. > > I contact factory via e-mail but they don't repond. > > Honda factory don't respond to customer?! > > Can someone help me??? > call your national honda customer care center, not the dealer. and don't email. |
#3
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Honda CRV aircondition brakedown
"jim beam" > wrote in message ... > Vedran Presečki wrote: > > I have Honda CRV, I was at service and at home I notice that complete > > aircondition compressor block of 6-8mm thick metal was break (blown) > > down in peaces. > > > > I contact service but they claim that this was heappen by unknown and > > that factory don't recognise this problem and that I must pay new > > aircondition > > compressor block over 2000 USD. > > i'm not an a/c expert, but from what i understand, this failure is > common if the system is over-filled. and it is the fault of whoever did > the work on it - they should pay for repair. reconditioned compressors > don't cost anywhere near that much. System need filling with aircondition gas, but in sevice they behave athwart. I come home and check under hood and on first look see that compressor was broken down like explode... I right away call service but they say that they don't touch aircondition copressor and try covince me that car come to service in this way... Now they asking if I want to air-condition work that I need buy new complete part which is over 2000 USD. I go to other service which can't say anyting to me. I suppose, on their words because they know service where I was, that they all are connected. Now I must seek view from some independent service out of Croatia where I live. > > I contact factory via e-mail but they don't repond. > > > > Honda factory don't respond to customer?! > > > > Can someone help me??? > > > > call your national honda customer care center, not the dealer. and > don't email. Problem is that they all are connected, and they all here are service and dealers. I think that there are no cutomer care. I contact directly in Japan but no answer... I beleve that Honda is great car, but now I am in positin that I don't know whoom to ask help. |
#4
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Honda CRV aircondition brakedown
Vedran Presecki wrote:
> "jim beam" > wrote in message > ... >> Vedran Presečki wrote: >>> I have Honda CRV, I was at service and at home I notice that complete >>> aircondition compressor block of 6-8mm thick metal was break (blown) >>> down in peaces. >>> >>> I contact service but they claim that this was heappen by unknown and >>> that factory don't recognise this problem and that I must pay new >>> aircondition >>> compressor block over 2000 USD. >> i'm not an a/c expert, but from what i understand, this failure is >> common if the system is over-filled. and it is the fault of whoever did >> the work on it - they should pay for repair. reconditioned compressors >> don't cost anywhere near that much. > > System need filling with aircondition gas, but in sevice they > behave athwart. I come home and check under hood and > on first look see that compressor was broken down like > explode... I right away call service but they say that they > don't touch aircondition copressor and try covince me that > car come to service in this way... Now they asking if I want > to air-condition work that I need buy new complete part which > is over 2000 USD. > > I go to other service which can't say anyting to me. I suppose, > on their words because they know service where I was, that > they all are connected. > > Now I must seek view from some independent service out > of Croatia where I live. > > >>> I contact factory via e-mail but they don't repond. >>> >>> Honda factory don't respond to customer?! >>> >>> Can someone help me??? >>> >> call your national honda customer care center, not the dealer. and >> don't email. > > Problem is that they all are connected, and they all here > are service and dealers. I think that there are no cutomer > care. there has to be a regional customer care center - eastern europe, not local croatia. local dealers are not interested in paying for their mistakes - so you have to go over their head to the honda facility which supplies them. that way, honda instructs them to sort the mess out or they risk losing their franchise. > > I contact directly in Japan but no answer... I beleve that > Honda is great car, but now I am in positin that I don't know > whoom to ask help. > |
#5
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Honda CRV aircondition brakedown
"jim beam" > wrote in message t... > Vedran Presecki wrote: > > "jim beam" > wrote in message > > ... > >> Vedran Presečki wrote: > >>> I have Honda CRV, I was at service and at home I notice that complete > >>> aircondition compressor block of 6-8mm thick metal was break (blown) > >>> down in peaces. > >>> > >>> I contact service but they claim that this was heappen by unknown and > >>> that factory don't recognise this problem and that I must pay new > >>> aircondition > >>> compressor block over 2000 USD. > >> i'm not an a/c expert, but from what i understand, this failure is > >> common if the system is over-filled. and it is the fault of whoever did > >> the work on it - they should pay for repair. reconditioned compressors > >> don't cost anywhere near that much. > > > > System need filling with aircondition gas, but in sevice they > > behave athwart. I come home and check under hood and > > on first look see that compressor was broken down like > > explode... I right away call service but they say that they > > don't touch aircondition copressor and try covince me that > > car come to service in this way... Now they asking if I want > > to air-condition work that I need buy new complete part which > > is over 2000 USD. > > > > I go to other service which can't say anyting to me. I suppose, > > on their words because they know service where I was, that > > they all are connected. > > > > Now I must seek view from some independent service out > > of Croatia where I live. > > > > > >>> I contact factory via e-mail but they don't repond. > >>> > >>> Honda factory don't respond to customer?! > >>> > >>> Can someone help me??? > >>> > >> call your national honda customer care center, not the dealer. and > >> don't email. > > > > Problem is that they all are connected, and they all here > > are service and dealers. I think that there are no cutomer > > care. > > there has to be a regional customer care center - eastern europe, not > local croatia. local dealers are not interested in paying for their > mistakes - so you have to go over their head to the honda facility which > supplies them. that way, honda instructs them to sort the mess out or > they risk losing their franchise. Thank You very mouch, I have not think for easter EU customer care. I will contact them. |
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