A Cars forum. AutoBanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » AutoBanter forum » Auto makers » Corvette
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Don't buy from Al Knoch until you read this

Thread Tools Display Modes
Old June 3rd 16, 06:27 AM posted to alt.autos.corvette
[email protected]
external usenet poster
Posts: 1
Default Don't buy from Al Knoch until you read this

On Thursday, March 26, 1998 at 1:00:00 AM UTC-7, MCS72 ROTH wrote:
> Buyer Beware!!!!
> of dealing with Al Knoch Interiors
> Attention Corvette Restorers: I cant guarantee you that you will have the same
> experiences as I have had unless you own a 53 to 55 Corvette but Ill bet you
> that if you have any problems with this guys products, you’re in for big
> trouble if you try to get any satisfaction from him, especially if it involves
> any money or effort on his part. READ ON:
> JULY 1995: Started ordering everything needed for a complete upholstery job on
> 1955 Harvest Gold car including seat covers, seat foam, all new seat springs,
> door panels, windshield bag, dash cover , convt, top and pads, door and kick
> panels. His catalog advertised Every item we offer is made by our employees in
> our own factory. He admitted this year to me that he had lied and that the
> 53-55 stuff was old surplus he picked up from All True when it went belly up
> some years ago.
> Nov - DEC 1995: We tried to install the seat covers. I have personally
> installed at least 20 sets of custom made covers, mainly for Mustangs, as well
> as a dozen or so complete custom upholstery jobs for less popular cars, but I
> was unable to make these look even passable. Took the seats to a professional
> in Newbury Park, CA. 180 bucks later he gave up and said they just werent sewn
> correctly.
> JANUARY 1996: Talked to Knoch. He ran off at the mouth telling me that I just
> didnt know what I was doing, that if the seats were back in his warehouse he
> could install them with no problem, because there was nothing wrong with his
> product. I offered to ship the seats back to have this miracle performed. I
> have the UPS invoice dated 1/30/96 when the seats were shipped back to Texas at
> my expense.
> Feb 1996 - Feb 1997: I am surmising that when the seats arrived they were
> looked at by Dale Robertson, at which time Dale decided that they needed to be
> remade. PROBLEM - Since they had been made some time ago, there was NO MATERIAL
> AVIALABLE to remake them. Since yellow was not popular, it would not be
> financially prudent to remake the material. INSTEAD OF CALLING ME AND FESSING,
> GOD DAMN YEAR!!!!! My phone calls werent answered, my faxes and letters werent
> answered. I WAS TOTALLY IGNORED. In fact the only way I finally got them back
> was a Vette guy who toured my Museum in Jan 96, and saw the totally restored
> car less seats asked me in Jan 1997 to put the car in a commercial. I told him
> the story and he turned out to be a dealer who called Knoch. About the same
> time I told Jack Reeves owner of 5362 Corvette Place who graciously talked to
> Dale Robertson, Knochs employee. Had these two middle men for Knochs products
> not intervened, I feel I would have never ever gotten my stuff back. The
> arrogance of Al Knoch, in my opinion, is unsurpassed. I have the invoice to
> prove when this was sent back to me.
> MARCH 1997 TO JUNE 1997: Took the seats and Convt,. top to Richard Sagona, one
> of the top antique upholsters in So. Cal who does a lot of Jay Lenos stuff. He
> had to alter the foam, and redo the covers to even make them fit in the car.
> They still look mediocre and pull the whole restoration job down in appearance.
> As I had been warned by others, the top didnt come close to fitting. Richard
> called Knoch and told him. Knoch said that the top was probably 10 years old
> and had probably shrunk in the box!! He told Mr. Sagona that he would send him
> another. In reply Richard told him to forget another top, that he preferred to
> make the top from scratch. To this Knoch replied that when Sagona made the top,
> would he send him the measurements so he could make his tops fit!!!!!! Sagona
> laughed.
> July 1997: In total, my bills to fix the upholstery as best as I could totaled
> 1737.50 plus, of course, the initial $1450 I paid to purchase them. My car was
> kept out of the show circuit for 2 years, which of course meant deterioration,
> and the upholstery looks like something you would buy from J.C Whitney rather
> than the almost $3200 I have invested, not to mention the 200 or so hours we
> have invested. Had Harvest Gold material been available I would throw the whole
> mess in the trash! Besides bad seats, The dash cover is not cut on a bias as
> original to save material. (that is why you 56-7 guys have so much trouble
> installing it) The door panel board wasnt cut right, Stitching was crooked and
> the job of gluing the material to the panels was pathetic with tons of glue
> bumps all over the flat parts of the panels.
> August 1997: I sent Al a letter with a copy of the letter written by Sagona and
> offered to settle for $2500. He called back, and as I suspected, told me to go
> jump. Not only that, but he said that if I told others of what had happened to
> me, he would sue me for extortion. He went on to tell me that he had talked to
> others who said I was impossible to satisfy. If you call someone who gets angry
> because you keep his merchandise for over a year hard to please, Ill eat my
> hat. (Ask him to show any records of phone calls to me during that time if he
> tries to use the BS that they were trying to solve the problem!) Our phone
> conversation deteriorated until Mr. Knoch did the unbelievable. Out of the
> blue he asked me if I was a German! I said yes, so what? He said, well Im a
> Jew!!! I dont know what the hell that had to do with anything except to imply I
> must be a Nazi or something. Give me a break. I hung up on him!!
> If any of you have had any like experiences with this guy, and I have heard he
> has a lot of trouble with all his tops, please let me know. Ill add your
> complaint to this letter. All I can say to you, Mr Knoch, is go ahead and sue
> me. You know that every word of this is true and you will lose BIG TIME.
> Frederick J Roth • • E-Mail
> snowfoot

Thank you. I bought door panels from Corvette America and the aren't near a close fit. I didn't identify this problem to the company as I didnt try to install until 6 months after purchase. Therefore I put that blame on myself. Maybe Corvette America could have resolved this. I eat my mistakes. I thought AL Knock would me a answer to my problem., Ive learned differently. Gonna freaking dye my old stuff. Throwing the new ones in the trash...sad me..

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
a must read! Chris D'Agnolo Mazda 0 October 9th 06 05:47 AM
Read all of this justB. BMW 0 June 7th 06 07:55 PM
I'm sad.......... please read Kate Jeep 1 April 15th 06 12:29 PM
Read much? Steve Smith Simulators 11 February 1st 05 11:57 PM
Can't read my OBD-II [email protected] Technology 4 January 10th 05 10:50 PM

All times are GMT +1. The time now is 07:53 PM.

Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Copyright 2004-2019 AutoBanter.
The comments are property of their posters.