GTL - NO TECH SUPPORT IN US

Bought GTL, installed it, Starforce and all, and tried to run it. When I
clicked the drive button, the game just dropped to desktop. Every track,
every time I tried. Since all my drivers were up-to-date, and every other
game I own doesn't have a problem, I went to the website for the game and
looked for "technical support". It said, send an email to Viva. I did .....
no reply. I sent another ..... no reply. It's now two weeks, and I've sent
yet another, but no reply.


Some people have no problem with the game, a lot of others do. Good luck
getting any after-sale support if you're one of the unlucky ones.

Try the Starforce update mentioned here -
http://www.gt-legends.com/support_en.php

The GTL forum here
http://www.gtr-game.com/forums/index...showf orum=36

And the forum here - http://forum.rscnet.org/forumdisplay.php?f=916

Hope this helps.

Andi.


"Jock" > wrote in message
...
> Bought GTL, installed it, Starforce and all, and tried to run it. When I
> clicked the drive button, the game just dropped to desktop. Every track,
> every time I tried. Since all my drivers were up-to-date, and every other
> game I own doesn't have a problem, I went to the website for the game and
> looked for "technical support". It said, send an email to Viva. I did
> .....
> no reply. I sent another ..... no reply. It's now two weeks, and I've sent
> yet another, but no reply.
>
>
> Some people have no problem with the game, a lot of others do. Good luck
> getting any after-sale support if you're one of the unlucky ones.
>
>

Jock.

Sounds exactly like mine, it was my Anitvirus (Computer Associates, via
yahoo/SBC dsl account). Had to create an Exception or rule for the exe, in
the antivurus program, runs great. (another proof without the
rule/exception) is to stop the AV for a second while you "test" the game
will run or not... then correct the AV, so you dont have to disable the AV
altogether to play...



Jock enlightened us with:
> Bought GTL, installed it, Starforce and all, and tried to run it.
> When I clicked the drive button, the game just dropped to desktop.
> Every track, every time I tried. Since all my drivers were
> up-to-date, and every other game I own doesn't have a problem, I went
> to the website for the game and looked for "technical support". It
> said, send an email to Viva. I did ..... no reply. I sent another
> ..... no reply. It's now two weeks, and I've sent yet another, but no
> reply.
>
>
> Some people have no problem with the game, a lot of others do. Good
> luck getting any after-sale support if you're one of the unlucky ones.

Hey Plow I would suggest removing that crap from your PC. It really is the
worst AV code Ive ever used. Try Grisoft AVGFree.

Mitch


"PlowBoy" > wrote in message
news:9PmLf.68966$bF.9253@dukeread07...
> Jock.
>
> Sounds exactly like mine, it was my Anitvirus (Computer Associates, via
> yahoo/SBC dsl account). Had to create an Exception or rule for the exe,
> in the antivurus program, runs great. (another proof without the
> rule/exception) is to stop the AV for a second while you "test" the game
> will run or not... then correct the AV, so you dont have to disable the
> AV altogether to play...
>
>
>
> Jock enlightened us with:
>> Bought GTL, installed it, Starforce and all, and tried to run it.
>> When I clicked the drive button, the game just dropped to desktop.
>> Every track, every time I tried. Since all my drivers were
>> up-to-date, and every other game I own doesn't have a problem, I went
>> to the website for the game and looked for "technical support". It
>> said, send an email to Viva. I did ..... no reply. I sent another
>> ..... no reply. It's now two weeks, and I've sent yet another, but no
>> reply.
>>
>>
>> Some people have no problem with the game, a lot of others do. Good
>> luck getting any after-sale support if you're one of the unlucky ones.
>
>

Dear Jock,

Your posit - 'Good luck
getting any after-sale support if you're one of the unlucky ones. 'I
assume is offering a measure of solace to those cerebrally challenged
others among us?

Lord I apologize, but...

Ludwig - Do you ever have a problem with snagging your nose on low-slung
tree branches?

-Larry

"Ludwig" > wrote in message
oups.com...
> Dear Jock,
>
> Your posit - 'Good luck
> getting any after-sale support if you're one of the unlucky ones. 'I
> assume is offering a measure of solace to those cerebrally challenged
> others among us?
>

I will, when I get the newer motherboard and stuff... right now, it is only
on there because of the kids... I never needed AV at home... on the racing
computer...
"Mitch_A" > wrote in message
et...
> Hey Plow I would suggest removing that crap from your PC. It really is
> the worst AV code Ive ever used. Try Grisoft AVGFree.
>
> Mitch
>
>
> "PlowBoy" > wrote in message
> news:9PmLf.68966$bF.9253@dukeread07...
>> Jock.
>>
>> Sounds exactly like mine, it was my Anitvirus (Computer Associates, via
>> yahoo/SBC dsl account). Had to create an Exception or rule for the exe,
>> in the antivurus program, runs great. (another proof without the
>> rule/exception) is to stop the AV for a second while you "test" the game
>> will run or not... then correct the AV, so you dont have to disable the
>> AV altogether to play...
>>
>>
>>
>> Jock enlightened us with:
>>> Bought GTL, installed it, Starforce and all, and tried to run it.
>>> When I clicked the drive button, the game just dropped to desktop.
>>> Every track, every time I tried. Since all my drivers were
>>> up-to-date, and every other game I own doesn't have a problem, I went
>>> to the website for the game and looked for "technical support". It
>>> said, send an email to Viva. I did ..... no reply. I sent another
>>> ..... no reply. It's now two weeks, and I've sent yet another, but no
>>> reply.
>>>
>>>
>>> Some people have no problem with the game, a lot of others do. Good
>>> luck getting any after-sale support if you're one of the unlucky ones.
>>
>>
>
>

Occasionally Laurence, when on horseback or open topped touring bus.
But only when I'm catatonic, chemically euphoric or excessively imbibed.

Ludwig wrote:
> Occasionally Laurence, when on horseback or open topped touring bus.
> But only when I'm catatonic, chemically euphoric or excessively imbibed.

The RAS dinosaur returns, ludothesaurus...

Jock wrote:
> Bought GTL, installed it, Starforce and all, and tried to run it. When I
> clicked the drive button, the game just dropped to desktop. Every track,
> every time I tried. Since all my drivers were up-to-date, and every other
> game I own doesn't have a problem, I went to the website for the game and
> looked for "technical support". It said, send an email to Viva. I did .....
> no reply. I sent another ..... no reply. It's now two weeks, and I've sent
> yet another, but no reply.
>
>
> Some people have no problem with the game, a lot of others do. Good luck
> getting any after-sale support if you're one of the unlucky ones.
>
>
just because all your other games run, it doesn't mean that there isn't
something wrong with your pc. check all your drivers again.