If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Repair Fraud?
Hi,
Recently I went for a car service and the mechanic replaced CV Shaft and Front Engine Mount for my 95 Camry. He charged $200 and $300 for parts respectively. And the CV shaft is a remanufactured part. When I verified the prices on NAPA website they are charging far less. For example $85 for Front engine mount. Is there anything I can do? Thanks |
Ads |
#2
|
|||
|
|||
welcome to the mechanic world on makin
$$$ and quit your bitchin and deal with it!!!! and next time do it your self . |
#3
|
|||
|
|||
basva wrote:
> > Hi, > > Recently I went for a car service and the mechanic replaced CV Shaft > and Front Engine Mount for my 95 Camry. He charged $200 and $300 for > parts respectively. And the CV shaft is a remanufactured part. When I > verified the prices on NAPA website they are charging far less. For > example $85 for Front engine mount. Is there anything I can do? > > Thanks I fail to see any fraud. If you don't like what service techs charge, then do the repairs yourself - like I do. |
#4
|
|||
|
|||
"basva" > wrote in message oups.com... > Hi, > > Recently I went for a car service and the mechanic replaced CV Shaft > and Front Engine Mount for my 95 Camry. He charged $200 and $300 for > parts respectively. And the CV shaft is a remanufactured part. When I > verified the prices on NAPA website they are charging far less. For > example $85 for Front engine mount. Is there anything I can do? > > Thanks Nope.. It isn't fraud to mark up parts. Did he promise something that he didn't do? Anyone would be foolish to leave a car at any garage or with any mechanic without getting some estimates on parts and labor, and without setting some limits. |
#5
|
|||
|
|||
"basva" > wrote in news:1128229358.003110.282090
@f14g2000cwb.googlegroups.com: > Hi, > > Recently I went for a car service and the mechanic replaced CV Shaft > and Front Engine Mount for my 95 Camry. He charged $200 and $300 for > parts respectively. And the CV shaft is a remanufactured part. When I > verified the prices on NAPA website they are charging far less. For > example $85 for Front engine mount. Is there anything I can do? > > Thanks > NAPA isnt paying rent and utilities, shop maint., and tool costs for the shop YOU picked to perform the work. i cant say if he is honest or not but i do know that a hefty parts markup is warranted to keep a shop going....im always happy to install customer suppied parts as long as they realize i will charge them %35 markup on labor quoted and wont warranty the part, just the labor...ive ran into many a situation where i replaced customer supplied bottom of the barrel rebuilts only to redo it at there labor expense. no one is happy in those situations...im always happiest when customers walk off after they hear the terms because ive found that the folks that want a $19.95 alt. installed will probably be back bitchin about every other problem they have like i caused it with 3 bolts and a battery charge.........kjun |
#6
|
|||
|
|||
KjunRaven wrote:
> > "basva" > wrote in news:1128229358.003110.282090 > @f14g2000cwb.googlegroups.com: > > > Hi, > > > > Recently I went for a car service and the mechanic replaced CV Shaft > > and Front Engine Mount for my 95 Camry. He charged $200 and $300 for > > parts respectively. And the CV shaft is a remanufactured part. When I > > verified the prices on NAPA website they are charging far less. For > > example $85 for Front engine mount. Is there anything I can do? > > > > Thanks > > > > NAPA isnt paying rent and utilities, shop maint., and tool costs for the > shop YOU picked to perform the work. i cant say if he is honest or not but > i do know that a hefty parts markup is warranted to keep a shop going....im > always happy to install customer suppied parts as long as they realize i > will charge them %35 markup on labor quoted and wont warranty the part, > just the labor...ive ran into many a situation where i replaced customer > supplied bottom of the barrel rebuilts only to redo it at there labor > expense. no one is happy in those situations...im always happiest when > customers walk off after they hear the terms because ive found that the > folks that want a $19.95 alt. installed will probably be back bitchin about > every other problem they have like i caused it with 3 bolts and a battery > charge.........kjun While I certainly understand all the overhead costs of running a shop and having employees, what I don't like is having that cost arbitrarily applied as a markup on parts. Particularly if I'm just ordering one particular part from a dealer and they aren't providing any labor or shop time. I'd really like to see basically three charges: 1. Parts and consumables at essentially fair market cost. 2. Shop time i.e. use of shop/lift/tools/etc. 3. Labor Would just seem to be a more honest way of accounting for the actual costs to me. I'd still expect the labor cost to be fairly high since it would be the cost to the employer, not what the mechanic is actually paid (benefits, etc.). Pete C. |
#7
|
|||
|
|||
In article >, Pete C. > wrote:
> >I'd really like to see basically three charges: > >1. Parts and consumables at essentially fair market cost. >2. Shop time i.e. use of shop/lift/tools/etc. >3. Labor > >Would just seem to be a more honest way of accounting for the actual >costs to me. I'd still expect the labor cost to be fairly high since it >would be the cost to the employer, not what the mechanic is actually >paid (benefits, etc.). I would agree. The problem is that when you do this sort of breakdown, you find the labor cost and the shop cost cause customers to balk. Nobody out there wants to be charging $100/hr. for labour, because the customer won't pay it. So they juggle costs. Some folks out there will also spend some bench time checking out rebuilt parts before installing them. I think it's fair to add this cost to the part cost, because it's time that needs to be spent because of the origin of the part. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#8
|
|||
|
|||
I was pricing out new transmission mounts and I found them from $40.00
to $265.00 for the same freaking mount! The only thing you can do is learn the lesson and do your homework 'first'. Mike 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00 88 Cherokee 235 BFG AT's basva wrote: > > Hi, > > Recently I went for a car service and the mechanic replaced CV Shaft > and Front Engine Mount for my 95 Camry. He charged $200 and $300 for > parts respectively. And the CV shaft is a remanufactured part. When I > verified the prices on NAPA website they are charging far less. For > example $85 for Front engine mount. Is there anything I can do? > > Thanks |
#9
|
|||
|
|||
Mike Romain > wrote:
>I was pricing out new transmission mounts and I found them from $40.00 >to $265.00 for the same freaking mount! > >The only thing you can do is learn the lesson and do your homework >'first'. Yes. The problem is that sometimes the lesson you learn is that $40 mounts cost you more than $265 ones. Sometimes you get cheap parts and they fail prematurely. Sometimes you get cheap parts and they are poorly machined, making them much more difficult to install (especially in the case of transmission and engine mounts). Sometimes you get cheap parts and they are just fine. And sometimes you don't know until you actually open the box and see what you've got. Sometimes you don't know until you try to put them on. Sometimes you spend an outrageous amount of money for the dealer part, to discover that it's more poorly made than the cheap aftermarket one. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#10
|
|||
|
|||
In my opinion you got ripped off. Twenty percent is a fair markup for auto parts at a repari shop, but often they don't buy from the lowest cost parts supplier. They buy from the supplier with the best credit terms, etc. When I call around for parts I get the same results you do, about 100% difference in price. Hereabouts labour costs are pretty standard except for the dealerships where they are 50% higher. All shop costs should be included in the labour cost, not the parts. That's because they know how much labour they hire but not how much parts they will need. Just good business planning. To avoid getting ripped off by repair shops people tend to buy more reliable cars, which is playing hell with the North Amercian car maufacturers' sales. If you have the time and inclination to do as many of your own repairs as possible then you can save considerable money buying less reliable cars for lower prices. Often the parts are cheaper and more readily available. You can get this info from car buyers guides and consumer surveys. -- ------------------------------------------------------------------------------ William R Watt National Capital FreeNet Ottawa's free community network homepage: www.ncf.ca/~ag384/top.htm warning: non-FreeNet email must have "notspam" in subject or it's returned |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Nationwide Crash Repair BEWARE Poor quality repair | Frustrated Car Owner | Technology | 16 | June 14th 05 08:36 PM |
New *FREE* Corvette Discussion Forum | JLA ENTERPRISES TECHNOLOGIES INTEGRATION | Corvette | 12 | November 30th 04 06:36 PM |
Consumer Advocacy Organization Takes Aim at Auto Repair Shop Rip-offs. Please Help! | Kenneth Brotman | 4x4 | 2 | January 6th 04 06:21 PM |