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Old June 3rd 08, 02:27 PM posted to alt.autos.alfa-romeo
Catman
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Posts: 1,075
Default OT - TomTom Files

GT wrote:
> "Catman" > wrote in message
> . ..
>> GT wrote:
>>> Can anyone here help me with my new Tom Tom Go 300? Mine just arrived and
>>> the system files are corrupt.
>>>
>>> Talking the the technical support people is like talking to a 3 year old.
>>> I know what I need, they know what I need, but their 'new' Home2 software
>>> doesn't work on my PC, so I can't update the TomTom myself. They won't
>>> email me the system files and without non-corrupt files, the device just
>>> freezes on startup! After a week of trying, they are now not responding
>>> to my posts on the support forum.
>>>
>>> Can anyone out there email me the system files for the root folder of the
>>> device? I think the 2 files that are corrupt are "System" and "TTSystem",
>>> which are 0.5MB and 3.5MB respectively. I have googled for these files
>>> until I am blue in the face, but can't find them anywhere.

>> Return it and get another one?

>
> I suggested that to them in my last contact, (which they have ignored). The
> hardware works OK - its just the software on the SD card. God knows why they
> don't have a 'download software now' option on their website! I suppose that
> would just be too easy!
>


I'd take it back to the retailer tomorrow.

> I bought it to guide me to a training course I'm running in Cathcart in a
> couple of weeks- anywhere near your neck of the woods?
>
>

If it's the one in Glasgow, it's about as far as you can get away

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