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Old February 12th 09, 05:55 PM posted to rec.autos.makers.saturn
Steve[_6_]
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Posts: 55
Default Bad Saturn Service

> wrote in message ...
On Feb 12, 12:44 am, HomerH > wrote:
>> 2005 VUE, FWD, V6:
>>
>> Had them do a front brake job and about a week later, started a "grinding"
>> noise whne stopping at a sign or light. Only a slow, low speed stop.
>>
>> Took it back in and they charged me $49.95 for a "brake inspection" and
>> found nothing wrong.
>>
>> Two weeks later, noise MUCH worse so I took it to a shop a friend
>> suggested. They found the pins that the brakes slide on rusted and
>> binding. No lube at all on the shims and other issues. Fixed all of it for
>> $92.00. While there, he looked at my oil that I had changed at the same
>> time and it was low and dirty. I have been paying for synthetic oil every
>> 3000 miles and apparently, they have not even been doing that since the
>> mechanic said the oil in my engine was not synthetic.
>>
>> I have photos and documentation on all of this so I am filing a formal
>> complaint to the California BAR.
>>
>> Folks, be careful out there. Saturn dealers are NOT always your friend.
>>
>> JohnS
>> San Diego, CA


> yep; that good ol' gm service.....happened to me with the last saturn
> I bought, last gm car I'll ever buy at that.


JohnS, sorry to hear of your problem. In addition to the step you have already taken, I'd also suggest you contact
Saturn or GM Customer Assistance. Contact information should be in your Owner's Manual and is also available online at
http://www.saturn.com/saturn/helpcenter/contact_us.jsp.
Both, please don't condemn *all* Saturn and GM service providers based on your experience -- all that I've gone to
have ranged from acceptable to excellent.


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