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Old February 20th 12, 02:17 AM posted to rec.autos.makers.chrysler
SRN
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Posts: 58
Default Help! problem with dealer


Contact the State of Indiana, Secretary of State, Auto Dealers Services
Division immediately and ask who to contact to file an official complaint
with the state.


http://www.in.gov/sos/dealer/2365.htm


https://myweb.in.gov/SOS/AAOnline/ShowFile.aspx?ID=2080




"Mark Goodall" > wrote in message
news:9951476.0.1329612555933.JavaMail.geo-discussion-forums@yngj4...
My son (22, inexperienced) bought a 99 Taurus from a used car dealer in NW
Indiana. When he took the car to the BMV to get plates, they checked the VIN
on the car against the title. It was completely different. He went back to
the dealer ("Triple M Motors" 9225 Wicker Ave. Saint John, IN 46373, a lot
on a major highway with about 30 cars) and the guy apologized, said it was a
mix-up, and said the correct title would be mailed to him within 2 weeks and
gave him a 30 day tag. 30 days came and went, and my son has called back a
few times and was assured by "Dan" that the title was in the mail. I handed
the problem off to my wife, who is pretty assertive on the phone (the dealer
is about 45 minutes away). When she asked "Dan" for his last name, he hung
up on her. I then called the St John police department (yesterday) and was
told that the detective wouldn't be in until Tuesday (because of the
holiday), but we were welcome to leave a message, although in her opinion,
it "sounded like a civil matter". What is our next step? (by the way, the
VIN # is 1FAFP52U6XG293347 ) Any help would be much appreciated.
Thanks, Mark Goodall


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